A. Click Order Now complete and print application form then,                                   fax to toll free 1-866-861-2928 or e-mail to mila@filipinotvchannel.com

Q. When do I receive my BOX / Receiver?

A. Once we receive your application with complete information, we will go ahead and process your order and ship it within 7 business days.

Q. How do I pay the BOX / Receiver?

A. You can pay using a Credit Card or Debit Card for faster service, else you can mail a money order.

Q. How soon after I get the BOX / Receiver will I be able to start watching TFC?

A. Once the BOX / Receiver is hooked up, you will be able start watching your favorite programs immediately.

Q. What happens if the TV is in a different room to the broadband gateway/router?

A. If you can, the best option is to place your router next to the TV. Another option is to provide Ethernet cabling from wherever the router is (usually the hall or study) to the TV.

Although not recommended by TFCko, the set top box does have a Wi/Fi Wireless B/G capability. If you have a Wireless B/G router, you can set up the set top box to receive the internet signal that way. You may experience some buffering interruptions using Wi-Fi.

Q. Is TFCko the same as IPTV?

A. Yes.

Q: What is IPTV?

IPTV - Internet Protocol Television - is a way of getting TV transmitted over a high-speed internet connection.
 

Q: What happen if the BOX is not working/defective?

A: We will replace it at no charge.

Q: Is there a warranty?

A: Yes, one year warranty.

Q: Is there a contract?

A: Yes, one (1) year contract.