Q. How to I get this BOX / Receiver?

A. Click "Order Now" complete and print TFC subscription form then,                         fax to toll free 1-866-861-2928 or e-mail to mila@filipinotvchannel.com

Q. When do I receive my BOX / Receiver?

A. Once we receive your TFC subscription form with complete information, we will go ahead and process your order and ship it within 7-10 business days.

Q. How do I pay the Monthly Subscription?

A. You can pay using a Credit Card or Debit Card.

Q. How soon after I get the BOX / Receiver will I be able to start watching TFC?

A. Once the BOX / Receiver is hooked up, you will be able start watching your favorite programs immediately.

Q. What happens if the TV is in a different room to the broadband gateway/router?

A. If you can, the best option is to place your router next to the TV. Another option is to provide Ethernet cabling from wherever the router is (usually the hall or study) to the TV.

Q. Is The Filipino Channel on Demand, TFC on Demand, TFCnow on Demand, ABS-CBN on Demand, Channel on Demand are the same as IPTV?

A. Yes.

Q: What is IPTV?

IPTV - Internet Protocol Television - is a way of getting TV transmitted over a high-speed internet connection.
 

Q: What happen if the BOX is not working/defective?

A: We will replace it at no charge.

Q: Is there a warranty?

A: Yes, one year warranty.

Q: Is there a contract?

A: Yes, one (1) year contract.